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beauty at 28 Salon guidelines COVID-19

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We would like to welcome you back to our Beauty Salon

Our Commitment – We will provide you with a safe environment that complies with guidelines issued by the Government and our local authority. 

    1. OUR SALON
      • We have undertaken a thorough review of our salon and the services we offer.
      • We have assessed our waiting, reception, and treatment areas to adhere to social distancing guidelines.
      • All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment.
      • All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers.
      • One-use disposable items will be used where necessary.
      • We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
    1. OUR TEAM
      • We have all undertaken the COVID-19 training to ensure the team members care for our customers in a safe, hygienic, and professional manner.
      • Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
      • We have agreed social distancing for our team in communal staff areas. 
    1. OUR TREATMENTS
      • We have reviewed our treatments and carried out a risk assessment for each treatment to ensure we comply with COVID-19 guidelines.
      • Our therapists will wear gloves, masks, visors, and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment.
      • PPE will be replaced after every treatment.
      • Our therapist will stay with you throughout your treatment to reduce the need to replace PPE and minimise infection. 
      • Unfortunately, we will have to charge a "Covid-19 sanitation & PPE" fee of 10% of the treatment
    1. GUEST ARRIVAL AND RECEPTION
      • When you arrive at beauty at 28 for your treatment you will see an NHS Poster with a QR code. Please scan the QR code using the NHS COVID-19 app - get the App Here
      • We will greet you warmly but without a handshake or personal contact.
      • We will stagger customer arrival times to minimise close contact.
      • We ask that you attend your appointment alone.
      • Where possible we will escort you straight to the treatment area/room to avoid congestion in the waiting area. 
      • We ask that you pay using card or other cashless means where possible. 
    1. WE ASK YOU, OUR CUSTOMERS
      • To arrive at the time agreed, to maximise social distancing.
      • To allow us to take your temperature before you commence treatment.
      • To wash your hands and/or use hand sanitiser as directed by our team before and after each treatment.
      • To wear facemasks supplied by us for non-facial treatments.
      • To contact us and rearrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating. 

    We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff. 

    Kathy and the therapists at beauty at 28.

     

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